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The role of switching costs on service loyalty : a canonical correlation analysis
He, Yanqun; Cheung, Shuk-man; Tse, Siu-keung - In: Journal of Chinese entrepreneurship 1 (2009) 2, pp. 154-164
Persistent link: https://www.econbiz.de/10009890337
Cover Image
The role of switching costs on service loyalty : a canonical correlation analysis
He, Yanqun; Cheung, Shuk-man; Tse, Siu-keung - In: Journal of Chinese entrepreneurship 1 (2009) 2, pp. 154-164
Persistent link: https://www.econbiz.de/10003916428