Purpose The purpose of this paper is to examine the impacts of perceived authenticity of organizational behaviors and types of organization-employee relationship (i.e. communal and exchange relationship) on intangible assets of organizations generated by employees’ communicative behaviors...

Purpose: This study explores the interaction effects of organizational conflict history and employees' situational perceptions of COVID-19 on negative megaphoning and turnover intention. Design/methodology/approach: Survey data (N = 476) were collected from US citizens, who self-identified as...

The 15‐year study of excellence in public relations and communication management in the USA, the UK and Canada produced an explanation of the value of PR to an organisation and a set of theoretical principles describing how the communication function should be organised, structured and...

The purpose of this study is to decompose common reputation measurement systems into behavioural organisation–public relationship outcomes, cognitive representations of an organisation in the minds of publics and evaluations of organisational performance. In the proposed model, propensity for...

This paper reports research results from a replication of the International Association of Business Communicators (IABC) ‘Excellence’ study of 30 Slovenian organisations. It has been theorised that the Excellence principles are generic throughout the world but that these principles must be...