Purpose – The purpose of this paper is to gain insight into managers' decision‐making practices when challenged by inappropriate information quality, and to test frameworks developed from research to see whether they apply to these managers. Design/methodology/approach – This exploratory,...

The emergence of evidence‐based medicine has implications for the use and development of information retrieval systems which are not restricted to the area of medicine. ‘Evidence‐based’ practice emphasises the retrieval and application of high quality knowledge in order to solve...