Purpose – The purpose of this paper is to gain insight into managers' decision‐making practices when challenged by inappropriate information quality, and to test frameworks developed from research to see whether they apply to these managers. Design/methodology/approach – This exploratory,...

This paper reports the results of a study funded by the Arts and Humanities Research Board which sought to investigate links between Web search strategies and retrieval effectiveness. A total of 68 students, enrolled on masters programmes in librarianship, information management and information...

“Serendipity” has both a classical origin in literature and a more modern manifestation where it is found in the descriptions of the problem solving and knowledge acquisition of humanities and science scholars. Studies of information retrieval and information seeking have also discussed the...

Based on a review of constructs that have been the subject of both educational and information science research, a model of learning‐related information behaviour is developed. The model details components of such behaviour, including: basic information processes, information processing types...

Purpose – The purpose of this paper is to review recent developments in educational informatics relating to the provision by information systems of pedagogical support to web‐based learners, and to propose further investigation of the feasibility and potential value of web‐based...

Purpose – The purpose of this paper is to report an empirical investigation into conceptions of the “invisible web”. Design/methodology/approach – This was an exploratory qualitative study based on in‐depth semi‐structured interviews with 15 members of academic staff from three...

Purpose – The purpose of this paper is to report research that sought to understand the requirements of information systems designed to support people engaged in creative intellectual activity. The research aimed to provide empirical evidence based on a case study of a particular arena of...

Purpose – This paper reports the findings of a study designed to explore web searchers' perceptions of the causes of their search failure and success. In particular, it seeks to discover the extent to which the constructs locus of control and attribution theory might provide useful frameworks...

Purpose – This paper aims to examine our current knowledge of how searchers perceive and react to the possibility of missing potentially important information whilst searching the web is limited. The study reported here seeks to investigate such perceptions and reactions, and to explore the...