Despite widespread privatizations over the last three decades, public enterprises, as production units under government control, are still present in several countries and sectors. While the academic and political debate on the costs and benefits of privatization is vast, a focus on the...

Public enterprises may be unaware of their performance in providing services. In situations where citizens cannot switch to other providers or reduce the use of the service, the evaluation of users' satisfaction becomes a very important topic. At the same time, this is a tricky task, given the...

Public enterprises (PE) are important players in the global economic arena. Recent empirical evidence confirms that more than 10% of the giant multinationals are government owned; that European PE successfully compete with their private counterparts in network industries such as electricity, gas...