Purpose: Within the context of business school education, the purpose of this paper is to propose a conceptual foundation in making academic knowledge more relevant to managerial practice through the use an off-shoot of pragmatist philosophy, Bridgman’s “operationalism,” in order to...

Purpose The purpose of this paper is to explore the specific meanings underlying the general antecedents of organisational innovativeness (OI) in one specific public sector context, to fill empirically the categories employed in prior quantitative research and to understand better some of the...

Purpose – The purpose of this paper is to report on the development of the excellence awards of the Dubai Government Excellence Program (DGEP). The programme reports directly to the Dubai government cabinet. The paper traces how changing priorities have over time been reflected in an evolving...