Chauhan, Sumedha; Gupta, Parul - In: Journal of Enterprise Information Management 37 (2024) 6, pp. 1839-1857
Purpose The current research delves into how different cues in messages (such as argument quality, usefulness and informativeness) and cues related to the source (such as credibility and expertise) contribute to the perceived credibility of electronic word-of-mouth (eWOM). The investigation also...