Purpose – This paper aims to explore the theoretical and practical management implications of a case involving the falsification of hospital patient waiting lists for elective orthopaedic surgery. Design/methodology/approach – This case study is based on qualitative schedule‐structured...

Purpose – The purpose of this paper is to explore the incidence of “extreme jobs” among middle managers in acute hospitals, and to identify individual and organizational implications. Design/methodology/approach – The paper is based on interviews and focus groups with managers at six...