Purpose – This paper aims to describe the integrating and disintegrating effects of professional actions in customised care. Design/methodology/approach – Using a qualitative case study, the authors examine the work practices and cultures of three Swedish child and adolescent psychiatric...

Purpose – The aim of this study is to investigate sensemaking as interaction among team members in a multi‐professional team setting in a new public management context at a Swedish Child and Youth Psychiatric Unit. Design/methodology/approach – A discursive pragmatic approach grounded in...

Purpose: The purpose of this paper is to investigate and theoretically explain how line managers and lower-status experts work together in public health-care organizations. Hence, this study explores how lower-status experts influence line managers' decision-making and task prioritizing in...

Purpose: The purpose of the paper is to describe and analyze differences in patients' quality perceptions of private and public primary care centers in Sweden. Design/methodology/approach: The article explores the differences in quality perceptions between patients of public and private primary...