Purpose – This paper aims to explore the theoretical and practical management implications of a case involving the falsification of hospital patient waiting lists for elective orthopaedic surgery. Design/methodology/approach – This case study is based on qualitative schedule‐structured...

Purpose – The purpose of this paper is to examine critically the concept of “leadership transmission”, considering what theoretical and practical value this metaphor brings to the healthcare modernization agenda. Design/methodology/approach – The paper develops understanding of the...

Purpose – The purpose of this article is to advance critical debate in relation to a very critical issue in current healthcare management – namely “patient safety”. This is currently a very high profile issue. In its various guises such as clinical governance, integrated governance and...

Purpose – The purpose of this paper is to explore the incidence of “extreme jobs” among middle managers in acute hospitals, and to identify individual and organizational implications. Design/methodology/approach – The paper is based on interviews and focus groups with managers at six...