Fine, Monica B.; Gironda, John; Petrescu, Maria - In: Journal of Hospitality and Tourism Technology 8 (2017) 2, pp. 280-295
Purpose “Prosumers” (combining “producer” and “consumers”) describes consumers’ ability to openly share their product/service experiences and thereby drive sales and digital marketing. Understanding what motivates active prosumers to engage in electronic word-of-mouth (eWOM) and...