Purpose – This study aims to identify a set of criteria to assess the effectiveness of knowledge management (KM) and to understand how these criteria inter‐relate with one another. From a research and practitioner's perspective, the study seeks to study how to expand these criteria to...

Purpose – Given that it is difficult to establish monetary benefits for KM initiatives, this paper aims to present a model that consists of a set of enablers and barriers for successful KM implementation to obtain desired results. The contributions of the research effort should also support...