This paper reports on the results of a qualitative study of middle managers’ perceptions of knowledge management (KM) implementation in NZ organizations. Data were collected in a survey of 71 attendees of a KM presentation. The data were analyzed using qualitative coding principles. Two core...

Diffusing tacit knowledge, a transparent and subjective form of knowledge, needs an individual’s ability to externalize and sharing of this knowledge. This paper proposes a framework for the diffusion of tacit knowledge by using the concept of meta‐abilities. The argument of this research is...

This paper aims to identify and articulate critical research issues in the emerging area of real‐time knowledge management (RT‐KM) in enterprises, in order to stimulate other researchers to further pursue them. The paper creates a framework around which it identifies and examines research...

In accordance with the resource‐based view and the activity‐based view, sustainable competitive advantages are mainly due to core knowledge that, together with tangible and (especially) intangible resources, develops competitive products and services through the appropriate activities and...

Purpose – The purpose of the paper is to provide a thorough analysis of the difference between business intelligence (BI) and knowledge management (KM) and to establish a framework for relating one field to the other. Design/methodology/approach – A review of the literature from...

Purpose – Managing knowledge is a critical capability for small to medium‐sized enterprises (SMEs) to master because it helps them leverage their most critical resource. Organizational knowledge is the most salient resource at the disposal of SMEs in terms of availability, access, and depth....

Purpose – The Hungarian Academy of Sciences is supported by the Hungarian Ministry of Informatics and Communications (RMKI). RMKI started a research and development project in 2003 with the aim of studying the knowledge management methods for long duration space research projects and to...

Purpose – Within knowledge management (KM) there is a need to develop KM methods that help prioritise requirements and assist in information systems (IS) development strategy. This paper aims to present MaKE™, a KM method that is designed to address this need. Design/methodology/approach –...

Purpose – The purpose of the paper is to provide a review of knowledge management (KM) literature by adapting and extending McElroy's KM generations model. Design/methodology/approach – The paper draws from a range of KM research published in the academic and trade literature. An...

Purpose – This paper seeks to explore the implementation of knowledge management in a telecommunication multinational subsidiary and to investigate factors that affect the performance as well as the impacts. Design/methodology/approach – Innovation perspective informs the identification of...