With the advent of knowledge management, intellectual capital is gaining increasing recognition as the only true strategic asset. This has led to a proliferation of organizational knowledge management systems (OKMS), for managing intellectual capital. This article addresses the question: “Are...

The Second Comparative Study of Knowledge Creation Conference was held in St. Gallen, Switzerland, in June 1998. The conference focused on the development of ideas, concepts and perspectives that advance the theory and practice of knowledge creation. Three conference presentations are...

Organizations operate in all areas through people and it is their contribution which determines success and it is their skills and knowledge which need to be cultivated and then leveraged to create competitive advantage. Sustainability of this competitive advantage comes from the development of...

In the knowledge management domain, the conversion of tacit knowledge to explicit knowledge is critical because it is a prerequisite to the knowledge amplification process wherein knowledge becomes part of an organization’s knowledge network. In this article, knowledge exchange protocols are...

Purpose – The purpose of this paper is to develop and clarify a central concept of knowledge management, tacit knowledge. Design/methodology/approach – The paper investigates the philosophical roots of the concept of tacit knowledge and compares its core elements with current uses of the...

Purpose – Aims to study the role tacit knowledge plays in shaping the knowledge base of the knowledge‐intensive growing organizations using the storytelling method. Design/methodology/approach – Stories were collected from eight human resource professionals working in eight different...

Purpose – The goal of this paper is to re‐evaluate the role of knowledge‐based systems (KBS) in knowledge management (KM). While knowledge‐based systems and expert systems were widely used in the past, they have now fallen from favor and are largely ignored in the knowledge management...

Purpose – This paper seeks to sharpen the concepts of tacit, implicit and explicit knowledge by linking them to findings from cognitive psychology and memory science and thus finding a possibility for measuring non‐explicit knowledge. Design/methodology/approach – A review of KM and...

Purpose – The purpose of this paper is to develop a more effective way for businesses to compete successfully in the rapidly‐evolving global market. Design/methodology/approach – A range of published literature in the field of management has been used to develop guidelines that should...

This paper introduces some of the elements of Knowledge Management and outlines the approaches RM Consulting ‐ the internal consultancy of the Royal Mail and the Post Office ‐ is taking to support the development of knowledge enablers within the organization. A Knowledge Management approach...