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Purpose This paper presents a design approach for process-based knowledge management (PKM) systems that can support knowledge-intensive processes where effective task execution is highly reliant on the knowledge and expertise of participants executing the tasks. The proposed design approach...
Persistent link: https://www.econbiz.de/10014880968
Purpose This paper aims to investigate knowledge creation in the context of knowledge-intensive business processes (KIBPs) and seeks to identify the challenges and opportunities associated with this phenomenon. Design/methodology/approach This study used a grounded theory approach to develop a...
Persistent link: https://www.econbiz.de/10014881168