Purpose This paper responds to a recent trend towards reifying “knowledge hoarding” for purposes of quantitative/deductive research, via a study of information technology (IT) service professionals. A “rhetorical theory” lens is applied to reconsider “knowledge hoarding” as a...

Purpose – This paper aims to understand how interest in the topic of knowledge management has evolved in the decade between 1998 and 2008 and to evaluate the claim that knowledge management is a management fashion. Design/methodology/approach – The paper uses the academic publications...

Begins with a critical review of the literature on knowledge management, arguing that its focus on IT to create a network structure may limit its potential for encouraging knowledge sharing across social communities. Two cases of interactive innovation are contrasted. One focused almost entirely...