Purpose – The aim of this paper is to test a model of the relationship between organizational memory and empowerment. The model posited that organizational memory would be related to requests to share knowledge, psychological empowerment in the workplace (meaning, competence,...

Purpose – The purpose of this paper is to provide the systematic analysis of an innovative, intergenerational knowledge transfer strategy in a knowledge‐intensive organization. Design/methodology/approach – The case study method was adopted to study the intergenerational knowledge transfer...

Purpose This paper aims to examine the views of the global knowledge management (KM) community on the research area of KM and business performance and identify key future research themes. Design/methodology/approach An interview study spanning 222 informants in 38 countries was launched to...

With the advent of knowledge management, intellectual capital is gaining increasing recognition as the only true strategic asset. This has led to a proliferation of organizational knowledge management systems (OKMS), for managing intellectual capital. This article addresses the question: “Are...

Chronicles the unfolding convergence of thinking and practice behind knowledge management, organizational learning and complexity theory. Of particular interest are the roles that knowledge management and complexity theory play in this impending consilience of ideas. On the one hand, knowledge...

Knowledge is a resource that is valuable to an organization’s ability to innovate and compete. It exists within the individual employees, and also in a composite sense within the organization. According to the resource‐based view of the firm (RBV), strategic assets are the critical...

Executives and strategists have long recognized the value of knowledge as a primary driving source for a firm’s sustainable competitive advantage – hence the creation by many firms of a position called the chief knowledge officer (CKO). However, many people have proposed differing...

This study is based upon a longitudinal research project undertaken between 1994 and 1999 from one partnering case study. At the outset both parties did not anticipate the significance of the learning which would take place within and between the companies. The structure of the paper is as...

This article describes our process for putting theory into practice to build knowledge management systems. We begin by discussing our definition of knowledge management and describe our theoretical foundation for developing systemic solutions for organizations to manage their knowledge. Next, we...

Knowledge management is seen as a metaphorical perspective on management where the managerial focus depends on the epistemological standpoint taken. An identification of three epistemological perspectives accommodates the main body of literature on knowledge management: an artifact oriented...