Purpose: This paper aims to explore how the lived experience of online communities’ participants makes these communities evolve into online communities of practice (CoPs). Design/methodology/approach: A quantitative research design was used among backpackers. Data on backpackers’ lived...

Purpose: This study aims to investigate the effects of open innovation (OI) and big data analytics (BDA) on reflective knowledge exchange (RKE) within the context of complex collaborative networks. Specifically, it considers the relationships between sourcing knowledge from an external...