Why is it so difficult to make change happen? Many companies fail because they do not have the right internal structure and mindset to succeed. The author illustrates how to manage change effectively by examining how product‐based companies must transform to launch true service‐driven...

The idea of knowledge work has been around for some time. Mintzberg spoke about “knowledge intensive firms” outlining differences between knowledge intensive organizations and professional bureaucracies. A professional bureaucracy, for instance, typically relies on standardized knowledge,...

Intellectual capital, intangible assets and knowledge creation are all concepts that are strongly linked to the phenomenon of knowledge management. Yet they have only been parallel to each other. This controversy between different approaches has also resulted in vague definitions of knowledge...

It is a pleasure to introduce this special issueon knowledge-based development. I wouldlike to congratulate the Guest Editor -Professor Francisco Javier Carrillo, Directorfor Knowledge Systems, ITESM, Mexico -for suggesting the topic, commissioning thepapers, and seeing the project through...

The goal of this e-book is to report on the knowledge management activities taking place within the space industry. This special issue provides a valuable insight into selecting and implementing KM strategies for an organization. A general theme drawn from the papers is that KM needs to be tied...