Determining which factors promote or impede the sharing of knowledge within groups and organizations constitutes an important area of research. This paper focuses on three such influences: “organizational commitment,” “organizational communication,” and the use of a specific instrument...

Purpose – How knowledge management theories and frameworks are applied in the public sector is not well understood due to little evidence being published in the literature. This paper aims to identify core issues and challenges that governments face in delivering effective public policy,...

Purpose – The current paper seeks to describe a conceptual integration of the fields of performance analysis, knowledge management (KM), and technology to create a net‐centric knowledge management system (KMS). Design/methodology/approach – The design methodology incorporates an...

Purpose – The purpose of this research paper is to show empirical evidence that supports a set of research proposition that was synthesized based on knowledge seeking and stakeholder literature. These propositions, which are related to the knowledge seeking strategies adopted by knowledge...

Knowledge is a resource that is valuable to an organization’s ability to innovate and compete. It exists within the individual employees, and also in a composite sense within the organization. According to the resource‐based view of the firm (RBV), strategic assets are the critical...

Recent literature in the strategic management field suggests that firms must learn to re‐bundle internal competencies and resources in order to maintain competitive advantages over time. Utilizing the resource‐based view of the firm and dynamic capabilities perspectives, this paper examines...

The purpose of this exploratory case study is to determine how an enterprise can identify and measure a key resource capability (critical knowledge area) to enhance competitive advantage, in the context of the emerging field of knowledge management. On the basis of the literature on resource...

Purpose – To examine the various discourses on “knowledge” and to understand what knowledge means – is it a process of leveraging resources, is it a resource, or is it both – a process and a resource? Further, the purpose of the paper is to propose a framework for knowledge management....

Purpose This paper aims to recommend implementation of the knowledge management (KM) strategy for a mental health organisation, an area that has, to date, limited attention in literature based on the factors that influence KM success. Design/methodology/approach A mixed-methods research was...

Purpose – To investigate the critical success factors (CSFs) for adopting knowledge management (KM) in small and medium‐sized enterprises (SMEs) – an area that has, to date, received very little attention in the literature. Design/methodology/approach – A survey instrument comprising 11...