Purpose – To provide a summary of the major trends in the evolution of knowledge management (KM) technologies in the last five years. Design/methodology/approach – Drawing from a range of literature published in the academic and industry arenas including the articles accepted in the special...

Purpose: Social loafing in knowledge contribution (namely, knowledge contribution loafing [KCL]) usually happens in group context, especially in the mobile collaboration tasks. KCL shows dynamic features over time. However, most previous studies are based on static assumption, that is, KCL will...

In the last five to six years, we have seen plenty of knowledge management (KM) projects comeand go. Many of these projects were successful and organizations are still leveraging benefitsfrom their KM systems. However, it is also fair to say that a considerable proportion of...

Purpose – This study/paper aims to study the knowledge audit methodologies needed in structured business processes (SBP) and unstructured business processes (UBP) respectively. The knowledge audit methodology used for SBP aims to identify and capture procedural knowledge, while the one for UBP...

Purpose: The purpose of this study is twofold: to investigate the role of big data in firms’ co-knowledge and value creation and to understand the underlying drivers behind value creation through big data in the oil and gas industry by underscoring the role of firms’ capabilities, trends...

Purpose: The purpose of this paper is to investigate the critical types of knowledge lost when employees depart companies in the oil and gas field. Design/methodology/approach: The study adopts a grounded theory methodology. Twelve semi-structured interviews were conducted with elite informants...

Purpose – To provide executives and scholars with pragmatic understanding about integrating knowledge management strategy and technologies in business processes for successful performance. Design/methodology/approach – A comprehensive review of theory, research, and practices on knowledge...

Purpose – To provide an argument and a practical approach for achieving a balance between business process optimization and the use of human‐centred business practices. Design/methodology/approach – The concepts of business process and business practice are positioned in the academic...

Purpose – This paper makes the case that modern knowledge management (KM) is inseparable from a consideration of technology. While recognizing that there are many non‐technological facets to KM research and practice, it takes issue with the perspective proposed by some that knowledge...

Purpose – To develop a process model of interorganizational systems (IOS) collaboration and systematic framework for understanding and classifying IOS technologies for interorganizational collaboration. Design/methodology/approach – This paper synthesizes relevant concepts and findings in...