In an age where effective leaders are at a premium and where continuous change appears to be the order of the day, this article argues that organisations need to align organisational change and management development strategically and operationally in order to maintain and increase their...

Purpose – The purpose of this paper is to examine the application of intentional change theory (ICT) at the organizational level through the lens of a case study. Design/methodology/approach – This paper is a case study of Roadway Express, a leading transportation provider of industrial and...

Purpose – The purpose of this paper is to gather current (2011) arguments and counterarguments in support of the classic change management model proposed by John P. Kotter in his 1996 book Leading Change . His work was based on his personal business and research experience, and did not...

Purpose – The purpose of this paper is to capture, codify and communicate an implicit change‐management process to embed corporate responsibility and sustainability at the Cranfield School of Management. Design/methodology/approach – To explain the (on‐going) change‐management process,...

In this e-book, each of the articles describes results and/or concepts driving current research studies on sustainable, intentional change. Life is change and we adapt to survive or we change to strive, often towards higher social motives or building caring relationships. These changes can be...

The system of beliefs and values that shaped the model for management and organizations during the twentieth century is just not good enough today. In order to keep a business functioning well and competing successfully in markets that are increasingly more global, complex, professionally...

This paper argues, based on academic research as well as personal experience, that management development (MD) functions are not always utilising their resources, either in terms of people or time, effectively. They are perceived to spend large amounts of their time on “administrative” or...

Many organizations have implemented various types of initiatives within the last few decades in an effort to deal with diversity. A possible missing vinculum (link) between how an organization deals with diversity and its impact on the bottomline is a corporate diversity strategy that is...

Recent work in change management has emphasized the role of feedback in creating a readiness for, and contributing to acceptance of, the need for change. This article illustrates the development and application of an intervention protocol where differences in perceptual location among team...

Purpose of this paper: Strategic change management teams are commonplace in contemporary organisations, but rarely are they strategic in their focus, processes or outcomes. Rather strategic change management teams have come to represent a new sort of management problem because they often tend to...