Examines the role of narrative in management development. It contrasts the characteristics of this genre with the more conventional approach to management development. Using a management of change course delivered to management practitioners as an example, the paper draws attention to the value...

Recent work in change management has emphasized the role of feedback in creating a readiness for, and contributing to acceptance of, the need for change. This article illustrates the development and application of an intervention protocol where differences in perceptual location among team...

Purpose – This paper proposes a perspective of change agency that builds on the regenerative power of language achieved through ongoing talk and conversations associated with managing change. It seeks to elaborate on the role of speech in helping one to see change as a continuous stream of...