Purpose – Although this article's objectives include providing a primer on internet business strategy and a design guide for future management development efforts, the motivating objective is to expose traditional business leaders to the need to shock the legacy mindset of their organizations...

In India, religious beliefs and social values play an important role in the workforce’s perception of work, learning, and human relation. These factors affect how total quality (TQ) should be implemented. This paper attempts to provide insights on what management needs to know about the...

This study explores learning climates within a financial services organisation. Through the use of survey and case study strategies and analysis of secondary data available within the organisation, it assesses the current state of individual, team and organisational learning in the organisation...

This paper describes elements of the policies employed for identifying high potentials in their organizational context. A set of systematic research questions has been used to conceive a structured questionnaire to empirically investigate the kind of high potential competencies that companies...

This study examined the effects of organisational culture and leadership styles on job satisfaction and organisational commitment in samples of Hong Kong and Australian managers. Statistically significant differences between the two samples were found for measures of innovative and supportive...

Purpose – Social capital has been widely accepted as an important asset for creating and maintaining healthy communities, robust organizations and vibrant civil societies. This paper explores the relevance of social capital to management development in the workplace and, more specifically, the...

Purpose – The purpose of this investigation was to look at three organisations (a naval shore establishment, a police academy, and a small, family‐owned engineering firm) and see to what extent they had developed a culture that was both ethically and socially responsive....

Purpose – The purpose of this article is to discuss the author's experiences as a program manager during the 1980s through early 1990s when Digital went from a booming $15 billion company through break‐up and downsizing, to its purchase by Compaq Computer in 1997. The article aims to provide...

Purpose – The authors share the observations of a combined 70 years of consultation with organizations, and input from tens of thousands of worldwide employees, to explore conventional barriers encountered in the work environment and how to “break‐out‐of‐the‐box” to find more...

Purpose – The purpose of this paper is to identify factors influencing retail managerial turnover. Design/methodology/approach – The Organizational Model of Employee Persistence provided the theoretical framework for this longitudinal study. Responses to the Organizational Survey of...