Demonstrates the development of action research skills in a particular area of organizational life: improving the management of the product development process. Describes product development as a process, before introducing self‐assessment and benchmarking as an intervention oriented towards...

Organisation development consultants in their work in organisations can find that managers, teams, groups and organisations frequently act out of what is, in effect, a distortion of reality. Distortions seriously impair an organisation′s functioning and affect the ability to manage change...

Kubler‐Ross′ stages of death and dying – denial, anger, bargaining, depression and acceptance‐have formed the basis of much of the therapeutic work with the terminally ill. As death and dying are the ultimate instances of change in a person′s life, it is hypothesised that...

Organisation Development has played a significant role in the renewal of Catholic religious orders since the Second Vatican Council (1962‐5). Religious orders have used consultants in their change processes. As religious orders are a unique form of non‐profit organisation and have a...

Managers and consultants have reported that they frequently encounter situations in which individual members of an organization exude an attitude of muted hostility and non‐compliance to a change process. This obstructive behaviour can take an indirect form and be masked by a veneer of...