Purpose: Agility is the ability of an organization to adjust its supply chain tactics and operations to respond quickly against altering business environments such as fluctuating demand pattern, supply chain disruption and global competition. An agile organization must possess a promising...

Purpose: This paper aims to study the concept, characteristics and factors of the resilient supply chain (RSC) and develop a hierarchical structural model and classify the factors based on their interrelationships. Design/methodology/approach: This paper has used a mixed-approach of literature...