Purpose: Colossal information is available in cyberspace from a variety of sources such as blogs, reviews, posts and feedback. The mentioned sources have helped in improving various business processes from product development to stock market development. This paper aims to transform this wealth...

Purpose – The purpose of this paper is to develop a forecasting model for retailers based on customer segmentation, to improve performance of inventory. Design/methodology/approach – The research makes an attempt to capture the knowledge of segmenting the customers based on various...

Purpose Collaborative filtering (CF), one of the most popular recommendation techniques, is based on the principle of word-of-mouth communication between other like-minded users. The process of identifying these like-minded or similar users remains crucial for a CF framework. Conventionally, a...