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~isPartOf:"Journal of Operations Management"
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Worth the wait? How restaurant waiting time influences customer behavior and revenue
De Vries, Jelle
;
Roy, Debjit
;
De Koster, René
- In:
Journal of Operations Management
63
(
2018
)
1
,
pp. 59-78
Persistent link: https://www.econbiz.de/10012085281
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