Purpose – This paper aims to unify the fragmented views on organizational intelligence from the perspective of Giddens' structuration theory. Design/methodology/approach – The paper used a case study of a firm, which is a small electronics manufacturing group located in the New England area...

Purpose – This paper aims to examine the impact of a firm's emotional capability on its performance by considering the environmental dynamism, and to enhance the literature on organizational change and competencies. Design/methodology/approach – The study involves a questionnaire‐based...