Quality of work life (QWL) has become an increasingly popular cross‐cultural field of theory and practice. An examination of the current state of the art revealed that the inquiry paradigm is one of the areas that leads to the contradictory and mostly disjointed state of QWL knowledge. A...

The firm’s structural inertia seems to be a crucial roadblock in continuous improvement efforts. The management paradigm shift required in the transition towards a continuous improvement culture is from individual‐based learning to system‐based learning. Explores the role of an...