Purpose: Research on the diffusion and adaptation of LGBT diversity management practices has, until now, rarely considered the role of unions in this process; where it has done, the consideration has largely been cursory or tangential. In order to contribute towards overcoming this research...

Purpose Corporate social responsibility (CSR) is often depicted as a major challenge to current business practices, and CSR managers have recently been indicated as prime examples of change agents. The purpose of this paper is to take an occupational perspective to consider these managers. It...

Quality programmes have become an increasingly popular arena for organizational and managerial practice. Some attribute this growing focus to the notion that quality programmes are, and will be, key competitive determinants of the 1990s. Yet, relatively little scientific knowledge can be found...