Apte, Aruna; Apte, Uday M.; G. Rendon, Rene - In: Journal of Public Procurement 11 (2011) 4, pp. 538-562
Services acquisition in the US Department of Defense (DoD) has continued to increase in scope and dollars in the past decade with over $200 billion spent for services in 2008. In this empirical study, we conducted a web-based survey to collect primary data on management practices in services...