Purpose: The purpose of this paper is to investigate the enabling factors and the customers’ acceptance of ride-hailing in Indonesia. Design/methodology/approach: The authors adopt some constructs from the unified theory of acceptance and use of technology (UTAUT) 2 as the framework for the...

Purpose: Industrial Revolution 4.0 is still evolving. The purpose of this paper is to assess the progress of Indonesia in achieving an initiative for Industry 4.0. As the largest country in Southeast Asia, Indonesia plays a critical role in implementing Industry 4.0. In addition, this study...

Purpose: The purpose of this paper is to investigate factors that influence customers’ adoption of biometric-based point-of-sale in Brunei. Design/methodology/approach: This paper extends technology acceptance model constructs with trust and some other variables as the framework to...