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~isPartOf:"Journal of Service Management"
~isPartOf:"Journal of Services Marketing"
~isPartOf:"Journal of service research : JSR"
~subject:"Service industry"
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Who wants a relationship anyway? : conditions when consumers expect a relationship with their service provider
Danaher, Peter J.
;
Conroy, Denise M.
;
McColl-Kennedy, …
- In:
Journal of service research : JSR
11
(
2008/09
)
1
,
pp. 43-62
Persistent link: https://www.econbiz.de/10003750012
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