Mitsis, Ann; Leckie, Civilai - In: Journal of Service Theory and Practice 26 (2016) 2, pp. 203-221
Purpose – The purpose of this paper is to validate Tsiotsou’s (2012) sport team brand personality scale in a new country (Australia) and segment (Generation Y) and extend its use from sport teams to individual athletes. This paper also explores the scale’s predictive power in an...