Tierney, Kieran D.; Karpen, Ingo O.; Westberg, Kate - In: Journal of Service Theory and Practice 26 (2016) 6, pp. 911-932
Purpose The purpose of this paper is to consolidate and advance the understanding of brand meaning and the evolving process by which it is determined by introducing and explicating the concept of brand meaning cocreation (BMCC). Design/methodology/approach In-depth review and integration of...