The paper reports upon the findings of a national survey of Personal Business Advisors (PBAs). It examines the nature of the client‐PBA relationship in terms of how relationships are established with growth firms and how they are maintained over the long term. Results show that a range of...

The purpose of this paper is to review the relevant literature concerning the skills and knowledge of owner‐managers in small firms and to show how these might be enhanced and made more effective through alternative transferral and “teaching” strategies. It is shown that small firms are...