Reports findings from an empirical investigation into the process of operations strategy formation in six small manufacturing companies in the UK. A two‐stage methodology was used, with three companies being studied in‐depth and three as supplementary cases. The top‐down strategic planning...

This paper reports on research that investigates how three start‐up dotcoms, founded at the height of the Internet boom avoided joining the many dotbombs of the subsequent crash of the Internet economy. The paper describes how the companies made use of Internet‐based information and...

Purpose – The paper aims to report on an exploratory study into how small businesses use Web 2.0 information and communication technologies (ICT) to work collaboratively with other small businesses. The study had two aims: to investigate the benefits available from the use of Web 2.0 in small...

This paper reports on research investigating the process of formation of manufacturing strategy in six UK manufacturing small and medium‐sized enterprises (SMEs). Realised manufacturing strategy can be considered to be the pattern formed in the stream of actions taken within a firm’s...