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Electronic logistics service quality (e-LSQ) : its impact on the customer's purchase satisfaction and retention
Rao, Shashank; Goldsby, Thomas J.; Griffis, Stanley E.; … - In: Journal of business logistics : JBL 32 (2011) 2, pp. 167-179
Persistent link: https://www.econbiz.de/10009238778
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Toward greater validation of supply chain management theory and concepts : the roles of research replication and meta-analysis
Goldsby, Thomas J.; Autry, Chad W. - In: Journal of business logistics : JBL 32 (2011) 4, pp. 324-331
Persistent link: https://www.econbiz.de/10009426819
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Measurement and moderation : finding the boundary conditions in logistics and supply chain research
Goldsby, Thomas J.; Knemeyer, Michael A.; Miller, Jason W. - In: Journal of business logistics : JBL 34 (2013) 2, pp. 109-116
Persistent link: https://www.econbiz.de/10009766752
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Linking order fulfillment performance to referrals in online retailing : an empirical analysis
Griffis, Stanley E.; Rao, Shashank; Goldsby, Thomas J.; … - In: Journal of business logistics : JBL 33 (2012) 4, pp. 279-294
Persistent link: https://www.econbiz.de/10009709112
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Logistics professional identity : strengthening the discipline as galaxies collide
Zinn, Walter; Goldsby, Thomas J. - In: Journal of business logistics : JBL 35 (2014) 1, pp. 23-28
Persistent link: https://www.econbiz.de/10010359858
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Customer loyalty in logistics outsourcing relationships : an examination of the moderating effects of conflict frequency
Cahill, David L.; Goldsby, Thomas J.; Knemeyer, A. Michael - In: Journal of business logistics : JBL 31 (2010) 2, pp. 253-277
Persistent link: https://www.econbiz.de/10008779122
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Commitment and trust as drivers of loyalty in logistics outsourcing relationships : cultural differences between the United States and Germany
Wallenburg, Carl Marcus; Cahill, David L.; Knemeyer, A. … - In: Journal of business logistics : JBL 32 (2011) 1, pp. 83-98
Persistent link: https://www.econbiz.de/10009012808
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Beyond expectations : an examination of logistics outsourcing goal achievement and goal exceedance
Deepen, Jan M.; Goldsby, Thomas J.; Knemeyer, A. Michael; … - In: Journal of business logistics : JBL 29 (2008) 2, pp. 75-105
Persistent link: https://www.econbiz.de/10003826770
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A message from the incoming editor team
Goldsby, Thomas J.; Zinn, Walter - In: Journal of business logistics : JBL 36 (2015) 3, pp. 240-241
Persistent link: https://www.econbiz.de/10011482421
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Ensuring impact : thought leadership in logistics and supply chain research
Zinn, Walter; Goldsby, Thomas J. - In: Journal of business logistics : JBL 38 (2017) 2, pp. 78-79
Persistent link: https://www.econbiz.de/10011735884