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The impact of exposure to nature on consumers' willingness to wait
Xu, Sunxu; Ding, Ying - In: Journal of business research : JBR 168 (2023), pp. 1-11
Persistent link: https://www.econbiz.de/10014434776
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"We go together" : understanding social cause-related purchase intentions of young adults
Arslanagic-Kalajdzic, Maja; Kadic-Maglajlic, Selma; … - In: Journal of business research : JBR 140 (2022), pp. 130-142
Persistent link: https://www.econbiz.de/10013040656
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Past, present, and future of customer engagement
Lim, Weng Marc; Rasul, Tareq; Kumar, Satish; Ala, Mamun - In: Journal of business research : JBR 140 (2022), pp. 439-458
Persistent link: https://www.econbiz.de/10013040675
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How do corporate social responsibility (CSR) and innovativeness increase financial gains? : a customer perspective analysis
Ghanbarpour, Tohid; Gustafsson, Anders - In: Journal of business research : JBR 140 (2022), pp. 471-481
Persistent link: https://www.econbiz.de/10013040676
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Leveraging customer engagement to improve the operational efficiency of social commerce start-ups
Liu, Zhenyuan; Han, Shuihua; Li, Chao; Gupta, Shivam; … - In: Journal of business research : JBR 140 (2022), pp. 572-582
Persistent link: https://www.econbiz.de/10013040688
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Systematic review on customer citizenship behavior : clarifying the domain and future research agenda
Mitrega, Maciej; Klézl, Vojtěch; Spáčil, Vojtěch - In: Journal of business research : JBR 140 (2022), pp. 25-39
Persistent link: https://www.econbiz.de/10013040699
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Lightening the dark side of customer participation : the mitigating role of relationship performance in business-to-business project contexts
Hurtak, Stefan; Kashyap, Vishal; Ehret, Michael - In: Journal of business research : JBR 140 (2022), pp. 220-231
Persistent link: https://www.econbiz.de/10013040733
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Competing through innovation : let the customer judge!
Kurtmollaiev, Seidali; Lervik-Olsen, Line; Andreassen, … - In: Journal of business research : JBR 153 (2022), pp. 87-101
Persistent link: https://www.econbiz.de/10013533974
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Effects of online commercial friendships on customer revenge following a service failure
Fu, Xiaorong; Pang, Jing; Gursoy, Dogan - In: Journal of business research : JBR 153 (2022), pp. 102-114
Persistent link: https://www.econbiz.de/10013533975
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"How mAy I help you today?" : the use of AI chatbots in small family businesses and the moderating role of customer affective commitment
Rizomyliotis, Ioannis; Kastanakis, Minas N.; Giovanis, … - In: Journal of business research : JBR 153 (2022), pp. 329-340
Persistent link: https://www.econbiz.de/10013534049