//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Academic Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Journal of business research : JBR"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
The Palgrave Handbook of Servi...
Similar by person
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Betriebliche Wertschöpfung
3
Dienstleistung
3
Services
3
Value creation
3
Dienstleistungssektor
2
Innovation
2
Service ecosystems
2
Service industry
2
Beschwerdemanagement
1
Beziehungsmarketing
1
Bibliometrics
1
Bibliometrie
1
Brand
1
Brand management
1
Centralization
1
Civil society
1
Cluster analysis
1
Clusteranalyse
1
Complaint management
1
Complex systems
1
Customer integration
1
Customer satisfaction
1
Dienstleistungsqualität
1
Digital platform
1
Digitale Plattform
1
Digitalisierung
1
Digitalization
1
Digitization
1
Efficiency
1
Flexibility
1
Gerechtigkeit
1
Innovation management
1
Innovationsmanagement
1
Institutional economics
1
Institutionenökonomik
1
Institutions
1
Integration
1
Justice
1
Justice theory
1
Komplexe Systeme
1
more ...
less ...
Online availability
All
Undetermined
6
Type of publication
All
Article
7
Type of publication (narrower categories)
All
Article in journal
7
Aufsatz in Zeitschrift
7
Language
All
English
7
Author
All
Edvardsson, Bo
5
Tronvoll, Bård
4
Koskela-Huotari, Kaisa
2
Reynoso, Javier
2
Sörhammar, David
2
Arsenovic, Jasenko
1
Baron, Steve
1
Colurcio, Maria
1
De Keyser, Arne
1
Gruber, Thorsten
1
Gustafsson, Anders
1
Högström, Claes
1
Jonas, Julia M.
1
Kowalkowski, Christian
1
Letaifa, Soumaya Ben
1
Mele, Cristina
1
Sklyar, Alexey
1
Touminen, Tiina
1
Vargo, Stephen L.
1
Witell, Lars
1
more ...
less ...
Published in...
All
Journal of business research : JBR
Managing service quality : MSQ ; an international journal
32
Journal of service management
27
Journal of Service Management
22
International journal of quality and service sciences
13
International Journal of Quality and Service Sciences
9
The service industries journal
8
International journal of service industry management : IJSIM
6
Journal of Services Marketing
6
The journal of services marketing
6
Business transformation for a sustainable future
5
Industrial marketing management : the international journal for industrial and high-tech firms
5
Journal of service research : JSR
5
Marketing theory
4
The journal of business & industrial marketing
4
European Business Review
3
Journal of Business & Industrial Marketing
3
Organizational dynamics : a quarterly review of organizational behavior for professional managers
3
Rapport från Institutionen för Ekonomi och Statistik
3
Series on technology management
3
AMS review : official publication of the Academy of Marketing Science
2
European journal of marketing : EJM
2
Involving customers in new service development
2
Journal of Service Theory and Practice
2
Journal of business-to-business marketing
2
Journal of retailing and consumer services
2
Journal of service theory and practice : JSTP
2
Journal of the Academy of Marketing Science
2
Management Research and Practice
2
Management, organizations and society
2
Marketing intelligence & planning
2
Quality & Quantity: International Journal of Methodology
2
Review of marketing research
2
Scandinavian journal of management
2
Technovation : the international journal of technological innovation, entrepreneurship and technology management
2
The TQM Magazine
2
The TQM magazine : the international bi-monthly for total quality management
2
The journal of product & brand management
2
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
2
Working Papers / Hanken Svenska Handelshögskolan
2
more ...
less ...
Source
All
ECONIS (ZBW)
7
Showing
1
-
7
of
7
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
The role of social platforms in transforming service ecosystems
Letaifa, Soumaya Ben
;
Edvardsson, Bo
;
Tronvoll, Bård
- In:
Journal of business research : JBR
69
(
2016
)
5
,
pp. 1933-1938
Persistent link: https://www.econbiz.de/10011451630
Saved in:
2
Justice (is not the same) for all : the role of relationship activity for post-recovery outcomes
Arsenovic, Jasenko
;
De Keyser, Arne
;
Edvardsson, Bo
; …
- In:
Journal of business research : JBR
134
(
2021
),
pp. 342-351
Persistent link: https://www.econbiz.de/10012643777
Saved in:
3
Strategic brand management : archetypes for managing brands through paradoxes
Högström, Claes
;
Gustafsson, Anders
;
Tronvoll, Bård
- In:
Journal of business research : JBR
68
(
2015
)
2
,
pp. 391-404
Persistent link: https://www.econbiz.de/10010472558
Saved in:
4
Organizing for digital servitization : a service ecosystem perspective
Sklyar, Alexey
;
Kowalkowski, Christian
;
Tronvoll, Bård
; …
- In:
Journal of business research : JBR
104
(
2019
),
pp. 450-460
Persistent link: https://www.econbiz.de/10012105062
Saved in:
5
Innovation in service ecosystems : breaking, making, and maintaining institutionalized rules of resource integration
Koskela-Huotari, Kaisa
;
Edvardsson, Bo
;
Jonas, Julia M.
; …
- In:
Journal of business research : JBR
69
(
2016
)
8
,
pp. 2964-2971
Persistent link: https://www.econbiz.de/10011507869
Saved in:
6
A systems perspective on markets : toward a research agenda
Vargo, Stephen L.
;
Koskela-Huotari, Kaisa
;
Baron, Steve
; …
- In:
Journal of business research : JBR
79
(
2017
),
pp. 260-268
Persistent link: https://www.econbiz.de/10011745311
Saved in:
7
Smart sensing technology and self-adjustment in service systems through value co-creation routine dynamics
Mele, Cristina
;
Touminen, Tiina
;
Edvardsson, Bo
; …
- In:
Journal of business research : JBR
159
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014287657
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->