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Journal of decision systems
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Does AI control or support? : power shifts after AI system implementation in customer relationship management
Monod, Emmanuel
;
Lissillour, Raphael
;
Meythaler, Antonia
; …
- In:
Journal of decision systems
32
(
2023
)
3
,
pp. 542-565
Persistent link: https://www.econbiz.de/10014422156
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