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Including vulnerable groups in financial services : insights from consumer satisfaction
Clifton, Judith; Fernández-Gutiérrez, Marcos; García … - In: Journal of economic policy reform 20 (2017) 3, pp. 214-237
Persistent link: https://www.econbiz.de/10011815989
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Assessing public services from the citizen perspective : what can we learn from surveys?
Clifton, Judith; Fernández-Gutiérrez, Marcos; … - In: Journal of economic policy reform 25 (2022) 1, pp. 1-8
Persistent link: https://www.econbiz.de/10013177925