Purpose: Analyze the relationship between the senior executive and ICT use. Design/methodology/approach: Empirical research through which we propose a framework to establish the main factors that might lead to an increase in ICT use by senior executives. Findings: The main contribution of the...

Purpose: What are the current research topics being studied by higher education professors in the area of operations management in Spain with regard to the learning of their students? Are the approaches that support these investigations adequate? Design/methodology/approach: For the analysis, we...

Purpose: By studying the case of a Changsha engineering machinery manufacturing firm, this paper aims to find out the optimization tactics to reduce enterprise's logistics operational cost. Design/methodology/approach: This paper builds the structure model of manufacturing enterprise's logistics...

Purpose: This paper addresses a comprehensive modeling and functionality evaluation of a module-based quality system in production logistics at the highest domain abstract level of business processes. Design/methodology/approach: All domain quality business processes and quality data...

Purpose: This study examines Clements' Approach (CA), Box-Cox transformation (BCT), and Johnson transformation (JT) methods for process capability assessments through Weibull-distributed data with different parameters to figure out the effects of the tail behaviours on process capability and...

Purpose: The objective of the research was aimed at achieving the implementation of the theory of constraints on the operating conditions of a hotel, which differs by its characteristics of traditional processes that have applied this method, from the great heterogeneity of resources needed to...

Purpose: This paper presents an implementation of the Six Sigma DMAIC approach implementing lean tools and facilities layout techniques to reduce the occurrence of different types of nonconformities in the carpeting process. Such carpeting process can be found in several industries such as...

Purpose: This study aims to analyse the benefit provided by interested parties in remanufacturing including manufacturing companies, original equipment manufacturers and customers. Existing studies examining Produc-Service System (PSS) focus on relationship between two parties, either between...

Purpose: The main contribution of this paper is to generate an optimum solution for capacity planning and appointment scheduling issues, which are frequently encountered in clinical flows with various route and treatment periods at dental hospitals. Design/methodology/approach: It is essential...

Purpose: The aim of this study is to investigate the importance of Knowledge Management as a tool for improving business processes in a different context from the industrial organizations, as an archaeological museum. Design/methodology/approach: Using data collected from the National Museum of...