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Engagement and disengagement in online service failure : contrasting problem and emotional coping effects
Goode, Sigi
- In:
Journal of internet commerce
11
(
2012
)
1/4
,
pp. 226-253
Persistent link: https://www.econbiz.de/10010075794
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2
Engagement and disengagement in online service failure : contrasting problem and emotional coping effects
Goode, Sigi
- In:
Journal of internet commerce
11
(
2012
)
1/4
,
pp. 226-253
Persistent link: https://www.econbiz.de/10009703936
Saved in:
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