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~isPartOf:"The business of sport management"
~isPartOf:"The journal of services marketing"
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Baron, Steve
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Elliott, Dominic
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Journal of marketing management : MM
The business of sport management
The journal of services marketing
British journal of management : BJM
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Business History
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Group & organization management : an international journal
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Crisis management and services marketing
Elliott, Dominic
;
Harris, Kim
;
Baron, Steve
- In:
The journal of services marketing
19
(
2005
)
5
,
pp. 336-345
Persistent link: https://www.econbiz.de/10007097571
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2
A theatrical perspective on service performance evaluation: The customer-critic approach
Harris, Kim
;
Harris, Richard
;
Elliott, Dominic
;
Baron, Steve
- In:
Journal of marketing management : MM
27
(
2011
)
5
,
pp. 477-503
Persistent link: https://www.econbiz.de/10008995019
Saved in:
3
A theatrical perspective on service performance evaluation: The customer-critic approach
Harris, Kim
;
Harris, Richard
;
Elliott, Dominic
;
Baron, Steve
- In:
Journal of marketing management : MM
27
(
2011
)
5
,
pp. 477-503
Persistent link: https://www.econbiz.de/10008997403
Saved in:
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