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Managing the performance of outsourced customer contact centers
Tate, Wendy L.; Valk, Wendy van der - In: Journal of purchasing and supply management 14 (2008) 3, pp. 160-169
Persistent link: https://www.econbiz.de/10003766253
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Influences and outcomes of outsourcing : insights from the telecommunications industry
Marshall, Donna; McIvor, Ronan; Lamming, Richard - In: Journal of purchasing and supply management 13 (2007) 4, pp. 245-260
Persistent link: https://www.econbiz.de/10003629117
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Antecedents of vertical integration : transaction cost economics and resource-based explanations
Gulbrandsen, Boge; Sandvik, Kåre; Haugland, Sven A. - In: Journal of purchasing and supply management 15 (2009) 2, pp. 89-102
Persistent link: https://www.econbiz.de/10003860831
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Securing customer satisfaction through component service specifications : purchasing maintenance services for social rented housing
Mossel, Henk-Jan van; Valk, Wendy van der - In: Journal of purchasing and supply management 14 (2008) 4, pp. 241-252
Persistent link: https://www.econbiz.de/10003794807
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A providers’ perspective on supplier relationships in performance-based contracting
Kleemann, Florian C.; Eßig, Michael - In: Journal of purchasing and supply management 19 (2013) 3, pp. 185-198
Persistent link: https://www.econbiz.de/10009790943
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Outsourcing to a non-developed supplier market : the importance of operational aspects in outsourcing
Rehme, Jakob; Nordiggården, Daniel; Brege, Staffan; … - In: Journal of purchasing and supply management 19 (2013) 4, pp. 227-237
Persistent link: https://www.econbiz.de/10010227346
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An empirical examination of strategic sourcing dominant logic : strategic sourcing centricity
Eltantawy, Reham A.; Giunipero, Larry - In: Journal of purchasing and supply management 19 (2013) 4, pp. 215-226
Persistent link: https://www.econbiz.de/10010227368
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Outsourcing and financial performance : a negative curvilinear effect
Kotabe, Masaaki; Mol, Michael J. - In: Journal of purchasing and supply management 15 (2009) 4, pp. 205-213
Persistent link: https://www.econbiz.de/10003917305
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Backshoring manufacturing : notes on an important but under-researched theme
Stentoft, Jan; Mikkelsen, Ole Stegmann - In: Journal of purchasing and supply management 20 (2014) 1, pp. 60-62
Persistent link: https://www.econbiz.de/10010347835
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International purchasing offices : literature review and research directions
Sartor, Marco; Orzes, Guido; Nassimbeni, Guido; Jia, Fu; … - In: Journal of purchasing and supply management 20 (2014) 1, pp. 1-17
Persistent link: https://www.econbiz.de/10010347857