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An assessment of value creation in mobile service delivery and the moderating role of time consciousness
Kleijnen, Mirella; de Ruyter, Ko; Wetzels, Martin - In: Journal of retailing 83 (2007) 1, pp. 33-46
Persistent link: https://www.econbiz.de/10007599010
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Consumer Responses to Vertical Service Line Extensions
Lei, Jing; de Ruyter, Ko; Wetzels, Martin - In: Journal of retailing 84 (2008) 3, pp. 268-280
Persistent link: https://www.econbiz.de/10008099670
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Consumer Responses to Vertical Service Line Extensions
Lei, Jing; de Ruyter, Ko; Wetzels, Martin - In: Journal of retailing 84 (2008) 3, pp. 268-281
Persistent link: https://www.econbiz.de/10008898042
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Unraveling the personalization paradox : the effect of information collection and trust-building strategies on online advertisement effectiveness
Aguirre, Elizabeth; Mahr, Dominik; Grewal, Dhruv; … - In: Journal of retailing 91 (2015) 1, pp. 34-49
Persistent link: https://www.econbiz.de/10010500763
Cover Image
An assessment of value creation in mobile service delivery and the moderating role of time consciousness
Kleijnen, Mirella; Ruyter, Ko de; Wetzels, Martin - In: Journal of retailing 83 (2007) 1, pp. 33-46
Persistent link: https://www.econbiz.de/10003438201
Cover Image
Consumer responses to vertical service line extensions
Lei, Jing; Ruyter, Ko de; Wetzels, Martin - In: Journal of retailing 84 (2008) 3, pp. 268-280
Persistent link: https://www.econbiz.de/10003782181
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B2B channel partner programs : disentangling indebtedness from gratiude
Pelser, Jan; Ruyter, Ko de; Wetzels, Martin; Grewal, Dhruv - In: Journal of retailing 91 (2015) 4, pp. 660-678
Persistent link: https://www.econbiz.de/10011422468
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Perceived omnichannel customer experience (OCX) : concept, measurement, and impact
Rahman, Syed Mahmudur; Carlson, Jamie; Gudergan, Siegfried - In: Journal of retailing 98 (2022) 4, pp. 611-632
Persistent link: https://www.econbiz.de/10013535715