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The Relationships Among Manager-, Employee-, and Customer-Company Identification: Implications For Retail Store Financial Performance
Ganesh, Jaishankar; Reynolds, Kristy E.; Luckett, Michael; … - In: Journal of retailing 86 (2010) 1, pp. 85-94
Persistent link: https://www.econbiz.de/10008395723
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Online shopper motivations, and e-store attributes: an examination of online patronage behavior and shopper typologies
Ganesh, Jaishankar; Reynolds, Kristy E.; Luckett, Michael; … - In: Journal of retailing 86 (2010) 1, pp. 106-115
Persistent link: https://www.econbiz.de/10003969358
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Revisiting the Satisfaction–Loyalty Relationship: Empirical Generalizations and Directions for Future Research
Kumar, V.; Pozza, Ilaria Dalla; Ganesh, Jaishankar - In: Journal of retailing 89 (2013) 3, pp. 246-262
Persistent link: https://www.econbiz.de/10010153017
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Revisiting the satisfaction-loyalty relationship : empirical generalizations and directions for future research
Kumar, V.; Pozza, Ilaria Dalla; Ganesh, Jaishankar - In: Journal of retailing 89 (2013) 3, pp. 246-262
Persistent link: https://www.econbiz.de/10009781857
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Hedonic shopping motivations
Arnold, Mark J.; Reynolds, Kristy E. - In: Journal of retailing 79 (2003) 2, pp. 77-96
Persistent link: https://www.econbiz.de/10006613389
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A Relationship Customer Typology
Reynolds, Kristy E.; Beatty, Sharon E. - In: Journal of retailing 75 (1999) 4, pp. 509-524
Persistent link: https://www.econbiz.de/10006625542
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Executive Summaries - Customer Benefits and Company Consequences of Customer-Salesperson Relationships in Retailing
Reynolds, Kristy E.; Beatty, Sharon E. - In: Journal of retailing 75 (1999) 1, pp. 1-32
Persistent link: https://www.econbiz.de/10006626898
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The role of retailer interest on shopping behavior
Jones, Michael A.; Reynolds, Kristy E. - In: Journal of retailing 82 (2006) 2, pp. 115-126
Persistent link: https://www.econbiz.de/10007259592
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Search regret: Antecedents and consequences
Reynolds, Kristy E.; Folse, Judith Anne Garretson; … - In: Journal of retailing 82 (2006) 4, pp. 339-348
Persistent link: https://www.econbiz.de/10007384961
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Approach and Avoidance Motivation: Investigating Hedonic Consumption in a Retail Setting
Arnold, Mark J.; Reynolds, Kristy E. - In: Journal of retailing 88 (2012) 3, pp. 399-412
Persistent link: https://www.econbiz.de/10010011498