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Switching Barriers and Repurchase Intentions in Services
Jones, Michael A.; Mothersbaugh, David L.; Beatty, Sharon E. - In: Journal of retailing 76 (2000) 2, pp. 259
Persistent link: https://www.econbiz.de/10006623698
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A Relationship Customer Typology
Reynolds, Kristy E.; Beatty, Sharon E. - In: Journal of retailing 75 (1999) 4, pp. 509-524
Persistent link: https://www.econbiz.de/10006625542
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Executive Summaries - Customer Benefits and Company Consequences of Customer-Salesperson Relationships in Retailing
Reynolds, Kristy E.; Beatty, Sharon E. - In: Journal of retailing 75 (1999) 1, pp. 1-32
Persistent link: https://www.econbiz.de/10006626898
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Impulse Buying: Modeling Its Precursors
Beatty, Sharon E.; Ferrell, M.Elizabeth - In: Journal of retailing 74 (1998) 2, pp. 169-192
Persistent link: https://www.econbiz.de/10006628515
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Customer-Sales Associate Retail Relationships
Beatty, Sharon E.; Lee, Jungki; Mayer, Morris; Coleman, … - In: Journal of retailing 72 (1996) 3, pp. 223-248
Persistent link: https://www.econbiz.de/10006633157
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Teenagers’ use of alternative shopping channels: A consumer socialization perspective
Lueg, Jason E.; Ponder, Nicole; Beatty, Sharon E.; … - In: Journal of retailing 82 (2006) 2, pp. 137-154
Persistent link: https://www.econbiz.de/10007259590
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The impact of service characteristics on the switching costs-customer loyalty link
Blut, Markus; Beatty, Sharon E.; Evanschitzky, Heiner; … - In: Journal of retailing 90 (2014) 2, pp. 275-290
Persistent link: https://www.econbiz.de/10010402374